To begin, my parents have been on a number of cruises in the past and have ordered and fully paid Park West Gallery over thousands of dollars for a number of art pieces.

My parents' last cruise was in February, 2008 and my father said he does not recall ordering 21 pieces of art. He does recall having a full champagne glass during the auction.

Park West communicated with me that my father is a valued customer. If my father was a valued customer, why have I been fighting for over one year for a resolution to the below matter?

It is hard to believe that after all the money my father has paid Park West Gallery for prior art, they cannot work with my 86 year old father.

My 86 year old father, John Pfingsten, Sr., has been victimized by Park West at Sea.

Shortly after returning from his last cruise in February 2008, aboard the Celebrity Millennium, shipments of artwork started arriving daily. My father does not recall ordering any art but does remember his glass being continually filled with champagne.

When I called Park West Gallery, I was informed my father ordered $11,276.00 in art. I almost had a heart attack. I asked to cancel the remaining art and was told "All Sales Are Final." In addition, they stated they could not cancel any pending items. I immediately cancelled the credit card (Park West Collector's Card/GE Money) and did some research on the Internet. I was totally appalled with all the complaints involving Park West Gallery and Park West at Sea.

I filed a complaint with the FTC (Federal Trade Commission) on June 11, 2008, Reference #19276096 and received a certified letter back from them.

Park West Gallery continues to solicit my father via direct mail and by phone. My father is elderly and cannot afford to pay over $11,000.00 for overpriced art he never ordered.

I plan to file a complaint with the Attorney General in Florida, Michigan and Delaware, the cruise line, the Economic Crimes Division with the Sheriff's office and with the Florida Banking and Finance.

I have never heard of buying something on a credit card that could not be returned.

Please contact me on my father's behalf, due to me being his Power of Attorney.

Thank you in advance for any assistance,

Suzanne Pfingsten CAM, ARM, HCCP

March 5, 2009
Corporate Guest Relations
1050 Caribbean Way
Miami, FL 33132

To whom it may concern:

My 86 year old father, John Pfingsten, was victimized by Park West at Sea. He was aboard the Celebrity Millennium around February 2008 where art was sold under fraudulent misrepresentation and deceptive trade practices. Basically, my elderly father was taken advantage of by Park West Auctioneers aboard your ship.

There are a number of class action law suits against Park West Gallery and Park West at Sea, are you not aware of this? I am curious as how you continue to do business with this company, can you please explain? I am enclosing a number of articles for your knowledge concerning some of the many complaints concerning Park West at Sea and Park West Gallery.

I am enclosing my Power of Attorney paperwork for my father so I am able to talk on his behalf. Please call me directly via my cell phone at xxx-xxx-xxxx.

For your knowledge, I have filed a complaint with the FTC, the Attorney Generals for Florida, Michigan and Delaware, GE Consumer Finance, the economic crimes division with the Sheriff's department and with the Florida Banking and Finance.

Looking forward to hearing from you soon.

Thank you in advance,

Suzanne Pfingsten

March 5, 2009
GE Consumer Finance
P.O. Box 981438
EI Paso, Texas 79998-1438

Re: Closed account of John D. Pfingsten

Account#xxxx xxxx xxxx xxxx

Please let this letter serve as a dispute of all the charges on this closed account totaling $11,276.00.

My 86 year old father, John D. Pfingsten, has been victimized by Park West at Sea. I have checked up on the art and it was all sold under fraudulent misrepresentation and deceptive trade practices.

Basically, my elderly father was taken advantage of by Park West Auctioneers. A formal complaint has been filed wjth Park West, Celebrity Cruise lines, the FTC, the Attorney Generals in Florida, Michigan and Delaware.

In addition to this dispute, I will be submitting your formal dispute letter that you are sending out.

I am attaching the Power of Attorney paperwork so you can talk to me directly concerning this account.

Please direct any and all questions to my attention. I can be reached via cell phone xxx-xxx-xxxx.

Thank you in advance,

Suzanne Pfingsten